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Terms and Conditions

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BN HOSPITAL • LEGAL INFORMATION

Terms & Conditions

Please read these Terms & Conditions carefully before using the BN Hospital website and its healthcare-related information and services.

Last Updated: September 2026

Important Notice

The information provided on this website is intended for general healthcare information and appointment-related purposes. Website content should not be considered a substitute for examination, diagnosis, treatment, or personalised advice from a qualified healthcare professional.

SECTION 01

Introduction

Welcome to the BN Hospital website. These Terms & Conditions govern your access to and use of this website and its content. By accessing or using this website, you acknowledge that you have read and understood these terms.

These terms apply to visitors, patients, caregivers and other users who access the website or use any information, contact, appointment or related functionality provided through it.

SECTION 02

Use of This Website

The BN Hospital website is intended to provide information about the hospital, healthcare professionals, medical services, facilities, contact information and appointment-related information.

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

Users must not:

  • Use the website for unlawful, fraudulent or misleading purposes.
  • Attempt to gain unauthorised access to the website or its systems.
  • Introduce malicious software, harmful code or other disruptive material.
  • Copy, reproduce or misuse website content without appropriate permission.
SECTION 03

Medical Information Disclaimer

Medical and healthcare information published on this website is provided for general informational purposes only. It is not intended to replace a consultation, examination, diagnosis or treatment plan provided by a qualified healthcare professional.

Healthcare conditions can vary from person to person. Patients should seek appropriate professional medical advice based on their individual circumstances.

Information on the website may be updated from time to time and may not reflect every change in medical practice, services, availability or clinical circumstances.

SECTION 04

Doctor Profiles & Healthcare Professionals

BN Hospital may publish profiles of doctors and other healthcare professionals, including information such as qualifications, speciality, professional experience, areas of interest and OPD information.

Such information is provided for general informational purposes and may be updated when professional schedules, responsibilities, services or other relevant details change.

Patients are encouraged to confirm appointment availability, consultation timings and other relevant information with the hospital before visiting.

SECTION 05

Appointments & Consultations

Appointment information provided through the website is intended to assist patients in requesting or obtaining information about consultations.

Submission of an appointment request does not necessarily mean that the appointment has been confirmed. Confirmation may depend on doctor availability, hospital scheduling and other operational factors.

The hospital may contact the patient to confirm, reschedule or provide additional information regarding an appointment.

Patients should provide accurate contact and other relevant information when submitting an appointment request.

SECTION 06

Emergency Medical Disclaimer

The BN Hospital website is not an emergency medical service and should not be relied upon for urgent or life-threatening medical situations.

In an emergency or potentially life-threatening situation, seek immediate emergency medical assistance or visit an appropriate emergency medical facility without delay.

Do not delay emergency medical care because of information obtained from this website.

SECTION 07

User Responsibilities

By using this website, you agree to use the information and available features responsibly.

You are responsible for:

  • Providing accurate information when submitting forms or appointment requests.
  • Keeping any information provided by you accurate and updated where necessary.
  • Using the website in accordance with applicable laws.
  • Not attempting to interfere with the website's operation, security or functionality.
SECTION 08

Privacy & Personal Information

BN Hospital may receive personal information when users contact the hospital, submit appointment requests or otherwise interact with website features.

Such information should be handled in accordance with BN Hospital's applicable privacy practices and policies.

Users should avoid submitting unnecessary sensitive medical or personal information through general website forms unless specifically requested through an appropriate and secure process.

SECTION 09

Intellectual Property

Unless otherwise stated, website content including text, photographs, graphics, logos, designs, branding, page layouts and other materials may belong to BN Hospital or may be used with appropriate rights or permissions.

Website content must not be copied, reproduced, modified, distributed, published or commercially exploited without appropriate authorisation.

SECTION 10

Third-Party Links & Services

The BN Hospital website may contain links or references to third-party websites, platforms or services for convenience or informational purposes.

BN Hospital does not necessarily control or endorse the content, policies, availability or practices of third-party websites. Users should review the applicable terms and privacy policies of those third parties before using their services.

SECTION 11

Limitation of Liability

BN Hospital makes reasonable efforts to provide useful and current information on its website. However, the hospital does not guarantee that all website content will always be complete, accurate, current or available without interruption.

To the extent permitted by applicable law, BN Hospital will not be responsible for losses or damages arising solely from a user's reliance on general website information, temporary website unavailability, technical interruptions or third-party content or services.

This section does not seek to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

SECTION 12

Changes to These Terms

BN Hospital may update or modify these Terms & Conditions from time to time to reflect changes in its website, services, operational practices or applicable requirements.

Updated terms will be published on this page. Continued use of the website after an update may constitute acceptance of the updated Terms & Conditions, subject to applicable law.

SECTION 13

Contact Us

For questions regarding these Terms & Conditions, appointments or general website-related information, you may contact BN Hospital.

BN HOSPITAL

NH-24, Sitapur Road, Bakshi Ka Talab, Lucknow, Navi Kot Nandana, Uttar Pradesh – 226201

Phone: +91 72340 00913

Email: care@bnhospital.com

BN HOSPITAL

Need More Information?

For appointment-related information or assistance, please contact BN Hospital directly.

Call BN Hospital

BN HOSPITAL  •  NH-24, Sitapur Road, Bakshi Ka Talab, Lucknow, Navi Kot Nandana, Uttar Pradesh – 226201